Shipping policy

SHIPPING POLICY

We currently deliver orders across India, subject to serviceability by our shipping partners.

ORDER PROCESSING

Orders are usually processed and dispatched within 1–3 business days after payment confirmation. Orders placed on Sundays or public holidays will be processed on the next business day.

DELIVERY TIMELINE

After dispatch, orders are generally delivered within 3–7 business days. Delivery to remote locations, certain pin codes or during sale periods may take additional time.

Delivery timelines are estimates and are not guaranteed. Delays may occur due to courier issues, weather conditions, public holidays, incorrect address details or circumstances beyond our reasonable control.

SHIPPING CHARGES

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. Free shipping may be available on selected products, order values or promotional offers.

ORDER TRACKING

Once your order is dispatched, we will share the tracking details through the contact information provided during checkout. You can use these details to track your shipment on the courier partner’s website.

DELIVERY ADDRESS

Please provide a complete and accurate delivery address, including your name, phone number, house or flat number, street, city, state and PIN code.

We are not responsible for delays, failed delivery or additional charges caused by an incorrect, incomplete or changed address provided by the customer.

DAMAGED OR INCORRECT ORDERS

Please inspect the package at the time of delivery whenever possible. If you receive a damaged, defective or incorrect product, contact us within 48 hours of delivery with your order number and clear photographs or an unboxing video.

We will review the issue and provide a suitable resolution in accordance with our Return and Refund Policy.

FAILED DELIVERY

If a shipment is returned to us because of an incorrect address, recipient unavailability, refusal to accept delivery or repeated failed delivery attempts, additional shipping charges may apply for re-delivery.

CANCELLATION

Orders can be cancelled before dispatch. Once an order has been dispatched, cancellation may not be possible. For complete details, please refer to our Return and Refund Policy.

CONTACT US

For shipping-related questions, please contact us at:

Store name: Anori
Email: hello@anori.in