Terms of service
TERMS OF SERVICE
Welcome to Anori. In these Terms of Service, “we”, “us” and “our” refer to Anori. We operate this online store and website, including all related information, content, features, products and services.
By accessing our website, browsing our products or placing an order, you agree to be bound by these Terms of Service, our Privacy Policy and our Return and Refund Policy. If you do not agree with these terms, please do not use our website or services.
1. ELIGIBILITY AND CUSTOMER INFORMATION
You must be legally capable of entering into a binding agreement to use our website and purchase our products.
You agree to provide accurate, complete and current information during checkout, including your name, email address, billing details, payment information and delivery address. You are responsible for updating your information whenever necessary.
2. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to display product descriptions, images, colours, sizes and specifications accurately. However, colours may appear slightly different depending on your device or screen settings.
Product availability is subject to change without notice. We reserve the right to limit quantities, discontinue products or refuse an order where necessary.
3. ORDERS AND ACCEPTANCE
Placing an order does not guarantee its acceptance. An order is accepted only after we send an order confirmation or dispatch confirmation.
We reserve the right to cancel or refuse an order due to product unavailability, pricing errors, payment issues, suspected fraud, incorrect information or any other legitimate reason.
If we cancel an order after receiving payment, the paid amount will be refunded to the original payment method or provided as store credit, as applicable.
4. PRICES AND PAYMENTS
All prices displayed on our website are in Indian Rupees unless stated otherwise. Prices, discounts and offers may change without prior notice.
You agree to provide valid payment details and authorise us or our payment service provider to charge the total order amount, including applicable taxes and delivery charges.
5. SHIPPING AND DELIVERY
We will process and dispatch accepted orders according to the delivery information provided on our website. Delivery timelines are estimates and may be affected by courier delays, weather, holidays, incorrect addresses or circumstances beyond our reasonable control.
You are responsible for providing a complete and accurate delivery address. We are not responsible for delays or failed delivery caused by incorrect or incomplete information provided by you.
6. RETURNS, REFUNDS AND CANCELLATIONS
Returns, refunds, exchanges and order cancellations are governed by our Return and Refund Policy, available here: [RETURN AND REFUND POLICY LINK].
Orders may generally be cancelled before dispatch. Once an order has been dispatched, cancellation may not be possible.
7. PROHIBITED USE
You agree not to misuse our website, interfere with its security or operation, copy or reproduce our content without permission, attempt unauthorised access, submit false information or use our website for any unlawful purpose.
8. INTELLECTUAL PROPERTY
All content on this website, including logos, text, product images, graphics, designs, videos, icons and software, belongs to [STORE NAME] or its licensors and is protected by applicable intellectual-property laws.
You may not copy, reproduce, modify, distribute or use our content for commercial purposes without our prior written permission.
9. THIRD-PARTY SERVICES
Our website may use third-party services such as payment gateways, shipping partners, analytics providers or social-media platforms. Your use of these services may also be subject to their respective terms and privacy policies.
10. DISCLAIMER AND LIMITATION OF LIABILITY
We make reasonable efforts to keep our website accurate, secure and available. However, we do not guarantee that the website will always be uninterrupted, error-free or free from harmful elements.
To the extent permitted by applicable law, [STORE NAME] will not be liable for indirect, incidental or consequential losses arising from your use of the website or purchase of products. Nothing in these terms limits any consumer rights that cannot legally be excluded.
11. PRIVACY
Your personal information is handled according to our Privacy Policy, available here: [PRIVACY POLICY LINK].
12. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time. The updated version will be posted on this page with the revised effective date. Your continued use of the website after changes are posted means that you accept the updated terms.
13. GOVERNING LAW
These Terms of Service will be governed by the applicable laws of India. Any dispute will be subject to the jurisdiction of the courts located in Jodhpur, Rajasthan, India, unless applicable consumer law requires otherwise.